Von Muziris Oy (“Von Muziris” or “we”) values and respects the right to privacy and data protection provided by applicable laws whenever we process personal data pertaining to our stakeholders. Von Muziris strives to process personal data in a transparent way, with due care and always in compliance with our obligations arising out of applicable privacy and data protection legislation.
You may contact us by email at firstname.lastname@example.org and email@example.com for information about processing your personal data.
Our Services may collect three (3) types of information concerning the Users: (i) User Data; (ii) Transaction Data; and (iii) Technical Data.
User Data is primarily received directly from you either in connection with your use of the Services (for example when you subscribe to the Services by filling out any registration forms available on the Platform or subscribe to our newsletter) or in connection with your interaction with us.
The categories of User Data we may collect and process, depending on the Services, include: (i) phone number; (ii) full name; (iii) e-mail address; (iv) encrypted account credentials or (v) data from your feedback or other interaction with us.
Without prejudice to the above, and to the extent our payment service provider should process the User’s Transaction Data as data controller under applicable laws, such processing shall be conducted in accordance with the applicable privacy policies of such payment service provider.
To provide the Services and carry out our contractual obligations (legal ground: performance of a contract and legitimate interest)
Our processing of your personal data is primarily based on the provision of the Services. We may process personal data to be able to provide essential functionalities for and access to the Services for Users and to personalize the user experience or enhance the quality of the Services. In some cases, personal data may be processed for the purpose of carrying out contractual obligations towards the User. Further, if you contact our customer service, we may use the provided information for answering questions and solving possible issues.
To fulfill our legal obligations (legal ground: compliance with a legal obligation)
We may need to process personal data to fulfill our legal obligations, such as our bookkeeping obligations or to provide information to competent authorities (e.g. tax authorities). We may further need to process personal data to ensure our compliance with any legal obligations pertaining to the trade of diamonds, gems or jewelry, including export control or sanctions laws and KYC/AML regulations.
For statistical and analytical purposes (legal ground: legitimate interest)
We may gather Analytics Data and other anonymous data in an aggregated form to generate reports and statistics and further use such reports and statistics for marketing purposes. By default, such reports or statistics do not include any personal data.
For communication and marketing (legal ground: legitimate interest)
We may process personal data for the purpose of contacting our Users regarding our Services and for informing Users of changes in our Service. We may also process personal data to market our Services, for example in the form of sending newsletters or analyzing the User’s activities within our Services to customize our marketing efforts.
To the extent personal data is processed based on a contract between us and the User, the legal basis shall be performance of contractual obligations. We may also process personal data based on our legal obligations or other legitimate interests, for example in connection with quality improvement, analytics, marketing and legal processes. Whenever using your data based on our legitimate interest, we shall carefully weigh our interest against your right to privacy.
In certain cases, you may be requested to grant your consent for the processing of your personal data. In this event, the legal ground for such processing is your consent. You may withdraw your consent at any time.
We do not under any circumstances process Users’ personal data for the purposes of automated individual decision-making, including profiling.
In these situations, we shall ensure that your personal data is subject to adequate level of protection regardless of the jurisdiction. This happens by concluding a series of agreements with our service providers based on the Standard Contractual Clauses or through other appropriate safeguards under chapter V of the EU General Data Protection Regulation (2016/679).
We shall not share your personal data within our organization, unless strictly necessary to perform our Services. We shall further not share personal data with any external third party, unless one of the following circumstances apply:
We may share personal data with third parties outside of our organization if we have a good-faith belief that access to and use of the personal data is reasonably necessary to: (i) meet any applicable law, regulation, and/or court order; (ii) detect, prevent, or otherwise address fraud, security or technical issues; and/or (iii) protect the interests, properties or safety of Von Muziris, our Users or the public in accordance with the law. When possible, we will inform you about such transfer and processing.
We may share personal data with third parties outside of our organization for other reasons than the ones mentioned above, when we have your explicit consent to do so. You have the right to withdraw your consent at any time.
Your personal data shall not be stored by us any longer than necessary for the purposes of providing the Services or parts thereof, or for another individual purpose for which your data is being processed hereunder. The exact storage period depends on the nature of the information and the purposes of processing. Hence, the maximum storage period may vary per use case.
Generally, personal data of Users is deleted within a reasonable time after the User no longer uses any part of the Services or when the User requests the deletion of such personal data, unless we are obligated to store the data for longer periods due to applicable law.
You have the right to access your personal data processed by us. You may contact us, and we shall inform what kind of personal data we have collected and processed regarding you.
In case the processing is based on a consent you have granted us, you may withdraw the consent at any time. Withdrawing your consent may lead to fewer possibilities to use our Services. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You have the right to have incorrect or incomplete personal data we have stored about you corrected or completed by contacting us.
You may also ask us to erase your personal data from our systems. We will comply with such request unless we have a legitimate ground to not delete the data.
You have the right to object to certain use of your personal data if such data is processed for other purposes than necessary for the performance of the Services or for compliance with a legal obligation. If you object to the further processing of your personal data, this may lead to fewer possibilities to use our Services.
You may request us to restrict processing of personal data for example when your data erasure, rectification or objection requests are pending and/or when we do not have legitimate grounds to process your data. This may however lead to fewer possibilities to use our Services.
You have the right to receive your personal data from us in a structured and commonly used format and to independently transmit that data to a third party.
The abovementioned rights may be used by sending a letter or an e-mail to us on the addresses set out above, including the following information: full name, address, e-mail address and a phone number. We may request the provision of additional information necessary to confirm your identity.
We reserve the right to reject requests that are unreasonably repetitive, excessive, or manifestly unfounded.
We use administrative, organizational, technical, and physical safeguards to protect the personal data we collect and process. Our security controls are designed to maintain an appropriate level of data confidentiality, integrity, availability, resilience, and ability to restore the data. We regularly test our systems, and other assets for security vulnerabilities
Should despite of the security measures, a security breach occur that is likely to have negative effects on your privacy, we will inform you and other affected parties, as well as relevant authorities when required by applicable data protection laws, about the breach as soon as reasonably possible.
In case you consider our processing of personal data to be inconsistent with the applicable data protection laws, a complaint may be lodged with the local supervisory authority for data protection.
In Finland, the local supervisory authority is the Data Protection Ombudsman (https://www.tietosuoja.fi).